fg66a's Privacy Policy
Find out clearly how your personal data is collected, what it is used for, and how it is kept secure through SSL encryption.
1 Introduction & Scope
fg66a ("we", "us", or "the platform") is committed to providing a safe and reliable online gaming experience for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use fg66a's website and services, how we process that information, and what measures we take to keep it secure.
This Policy applies to all fg66a services — including our website, mobile version, and customer support services. By using our platform, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Our platform is for users aged 21 and above only. We do not knowingly collect personal data from minors. If it is brought to our attention that data from a minor has been collected, we will take immediate steps to delete it.
2 Information We Collect
fg66a collects various types of information to improve your service experience and to meet legal and security requirements. The information we collect is divided into the following categories:
2.1 Registration & Account Information
- Your name, date of birth, and gender
- Email address and contact details
- Username and account password (stored in encrypted form)
- Documents provided for identity verification (where applicable)
2.2 Financial & Transaction Information
- Deposit and withdrawal amounts and transaction history
- Information related to bKash, Nagad, Rocket, or Upay accounts (full account numbers are not stored)
- Transaction date, time, and method
2.3 Usage Information & Technical Data
- IP address, device type, and operating system
- Browser type and version
- Time spent on the site, pages viewed, and click patterns
- Information obtained from cookies and similar tracking technologies
2.4 Communication Information
- Your conversations with our support team via live chat and email
- Records of complaints and feedback
We collect only the information necessary to provide our services. Collecting excessive or unnecessary personal data is against our policy.
3 How Your Information Is Used
fg66a uses the information collected for the following legitimate purposes. The basis for each purpose is the performance of a contract with you, fulfilling a legal obligation, or our legitimate business interests:
- Account management: Creating, maintaining, and verifying your account, and ensuring login security.
- Processing financial transactions: Accepting deposits, processing withdrawals, and confirming payments via bKash, Nagad, Rocket, and Upay.
- Fraud prevention & security: Detecting suspicious activity, keeping accounts secure, and ensuring platform safety.
- Customer support: Providing prompt and effective responses to your questions, complaints, or issues.
- Service improvement: Analysing user behaviour to improve service quality and add new features.
- Regulatory compliance: Complying with applicable laws and regulations and retaining information where required.
- Communications: Sending important account notifications, security alerts, and service updates.
- Responsible gaming: Using information to identify unhealthy gaming patterns and to support users.
4 Sharing Information with Third Parties
fg66a shares information with third parties within strict limits. We never sell your data to third parties for commercial purposes. Limited data sharing may occur in the following circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners are provided only the information necessary to carry out their specific tasks. They are contractually bound to comply with our privacy standards.
4.2 Legal Requirements
It may be necessary to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. Before any such disclosure, we seek legal advice and share only the minimum information required.
4.3 Fraud Prevention
Where there is a reasonable suspicion of serious fraud or money laundering, information may be shared with the relevant authorities. This is necessary to protect the interests of all users.
5 Data Security Measures
fg66a uses industry-standard technologies and practices to protect your data. Our security framework consists of the following layers:
- SSL encryption: All data transmission on our site is encrypted using TLS/SSL technology, reducing the risk of third-party interception to zero.
- Password hashing: Your password is never stored in plain text — only a one-way cryptographic hash is stored.
- Access controls: fg66a staff can only access the data required for their specific role — the principle of least privilege is strictly observed.
- Regular security assessments: Regular audits and tests are conducted to identify system vulnerabilities.
- Secure server environment: Our servers are located in secured data centres and are protected by physical and digital security measures.
- Data breach response plan: We have a defined plan to respond quickly to any data breach and to notify affected users.
While we take the highest protective measures, no internet-based system is 100% impenetrable. We are committed to keeping risk to a minimum and will notify you promptly of any security matter.
6 Cookies & Tracking Technologies
fg66a uses cookies and similar technologies to improve your browsing experience and to ensure the functionality of our services.
6.1 Essential Cookies
These cookies are necessary for the basic functionality of the service — such as maintaining login status, storing security tokens, and managing sessions. Disabling these cookies may prevent the platform from working properly.
6.2 Analytical Cookies
We use analytical cookies to understand how users interact with our site. This information is analysed in aggregate and is not used to identify individuals.
6.3 Cookie Controls
You can control or disable most cookies by changing your browser settings. Please note that disabling certain cookies may prevent some fg66a services from working properly. Cookie management options for all major browsers can be found on their respective help pages.
7 Data Retention Period
fg66a retains your data only for as long as necessary. Retention periods are determined based on the following factors:
- While your account is active: All data necessary to provide our services is retained for as long as your account remains active.
- After account closure: Even after an account is closed, certain data may be retained up to a defined legal time limit, particularly records of financial transactions.
- Legal obligations: Some data must be retained for a defined period to meet applicable legal requirements.
- Dispute resolution: Relevant data may be retained until any dispute or claim is resolved.
Once the retention period expires, we securely delete or anonymise the data so that no individual can be identified from it.
8 Your Rights & Options
fg66a believes you should have control over your own data. Your key rights are described below:
- Right of access: You have the right to request a copy of the information we hold about you.
- Right to rectification: If your information is incomplete or inaccurate, you can request that it be corrected.
- Right to erasure: In certain circumstances — such as when the legal basis for retaining your data no longer applies — you can request that your data be deleted. However, some data may need to be retained due to legal obligations.
- Right to object to processing: You have the right to object to your data being processed for marketing or profiling purposes.
- Data portability: You can request your data in a structured, commonly used format.
- Withdrawal of consent: Where data processing is based on your consent, you may withdraw that consent at any time.
To exercise these rights, contact the fg66a support team. We will assess every request within a reasonable timeframe. Identity verification may be required in some cases.
9 Protection of Minors' Privacy
fg66a's services are exclusively for users aged 21 and above. We do not knowingly collect or process personal data from minors.
If a parent or legal guardian believes that their child under the age of 21 has created an account on fg66a or provided personal data, please contact our support team immediately. We will close the relevant account and delete the data as quickly as possible.
10 Changes & Updates to This Policy
fg66a may update this Privacy Policy from time to time — due to changes in applicable law, technological improvements, or the addition of new service features. For any significant change:
- The "Last updated" date at the top of this page will be changed.
- For important changes, registered users will be notified by email or via a notice on the platform.
- Continued use of the platform after any change means you are considered to have accepted the updated Policy.
We recommend that you review this Policy regularly, especially whenever you use fg66a. Previous versions may be available upon request.
11 Related Policies & Contact
This Privacy Policy should be read alongside fg66a's other policies. The pages below together give you a complete picture of your rights and responsibilities:
- Terms & Conditions — the overall terms governing use of the platform.
- Responsible Gaming — guidance on building healthy and safe gaming habits.
- About Us — learn about the fg66a platform and our values.
- FAQ — answers to common questions.
Live Chat Support
Support is available 24/7 in Bengali and English.
Chat with us directly for any question